Choosing a POS system on the Costa del Sol: the questions that decide, and the ones that decide nothing
It is not the size of the premises that decides, it is the way you serve. Five questions to ask yourself before looking at a single price.
Journal
The Projexo journal
The articles we wish we had read before opening a shop.
Articles
What we see coming back in audits
Not generalities: the mistakes that keep coming back, and what they cost.
What a POS system really costs: five lines you should never add up blind
The price a software vendor advertises covers only one of the five lines on the bill. The other four come later, and that is where the surprises hide.
Being found on Google when you run a shop: what matters, in order
The business profile before the website, consistency before volume, reviews before keywords. The order matters more than the effort.
The payment terminal linked to the POS: what double entry really costs
Retyping an amount takes three seconds. And a mistake now and then, a discrepancy at closing, and half an hour spent working out why.
Verifactu: the date that applies to you is not the one you keep hearing
Two deadlines, not one. Most businesses on the coast fall under the second, and many start worrying six months too early.
In brief
What we say most often
Short notes on what keeps coming up in meetings. Each one links to the page that goes into detail.
Verifactu: two deadlines, not one
Companies before 1 January 2027, autónomos before 1 July. Most businesses on the coast fall under the second, and many start worrying six months too early.
The right time to change your POS is now
Not in July, with the terrace full and a new waiter every week. A change prepared in the low season arrives run-in for the high one.
The card terminal that saves you keying twice
If the amount is keyed in by hand on the terminal, one day it will be the wrong amount — and the discrepancy shows up at closing, when nobody remembers any more.
We look first. We propose afterwards.
Nobody can recommend a POS without having seen how you serve: at the counter, at the table, takeaway, or all three at once. The equipment is sized for the peak, never for the average.
Your team and your customers don't speak the same language
On the Costa del Sol that is the norm. On the POS screen it should be too: we install, train and support in Spanish, English and French.
A booked room is not a booked person
A salon books a stylist. A beauty centre books a room and a therapist. Software that cannot hold both at once promises slots that do not exist.
What a POS really costs
Five lines that must never be mixed: the publisher's licence, the hardware, the payment fees, the publisher's options and our work. Rolled into one price, they can no longer be compared.
How many times is an order keyed in again in your place?
From the moment it is taken to the kitchen. Every re-entry is a possible mistake, at the time of day when time costs the most — and when two channels order at once, you need to know where it lands.
A POS well installed and badly explained is no use at all
The team finds shortcuts, drops half the functions, and three months later the till is out again. Training is not an extra: it decides whether the system is used or worked around.
Before the December peak, not after
Stock updated in the evening, by hand, is wrong stock the next morning — and a supplier order placed askew. In December it shows twice as much.
Selling direct instead of paying 30 %
Platforms bring orders and take a cut of each one. An order by WhatsApp arrives in your kitchen, and the customer stays yours — with their number and their history.
When the POS goes down on a Saturday at nine
The question is not whether it will happen, but who answers — and whether that person knows your configuration or makes you explain it from scratch.
Let's build your solution.
A ten-minute conversation is enough to know what you need.