Diagnosis
Your calls, your recurring questions, your calendar and your phone line: what connects, and what doesn't.
AI services · Projexo Voice
Watch Projexo Voice answer your customers, step by step
Run a scenario and follow both sides of the call: what your customer experiences, and what you see at the same moment.
- 24/7
- Français · Español · العربية
- Calendar and text messages
Sophie Miller
Ready to call
How a call flows the current step lights up
The customer callsthe usual number
Call forwardingno number changes
The assistantunderstands and replies
Profile and diaryread live
Text messageconfirmation, reminder
Dashboardyou see it all
ReadyPick a scenario, then start the call.
Diary · Thursday Elegance Salon
Text sent to the customer
Requests your dashboard
Every call will appear here, with its summary.
Illustrative demo: the salon, its team and its customers are fictional.
A call, from start to finish
From the first ring to the reminder the day before
While you're with a customer, she takes care of the one calling.
She answers
On the first ring, day or night.
She replies
Prices, hours, services: with a natural voice, in the caller's language.
She books
She books, moves or cancels the appointment directly in your calendar.
She confirms
A confirmation text right away, then a reminder the day before.
You keep track
Every call summarised in your dashboard; emergencies are transferred to you.
What she can answer comes from you: your prices, your hours, your services, your rules.
Written rules
What she does, and what she doesn't
An AI receptionist that improvises commits your business. This one stays within the scope you approve.
She does
- She answers 24/7, in French, Spanish and Arabic.
- She answers from your knowledge base, approved by you.
- She handles bookings, the confirmation text and the reminder.
- She transfers emergencies to the person you have chosen.
She doesn't
- She doesn't make up answers: what she doesn't know, she passes on.
- She gives no medical, legal or financial advice.
- She negotiates no prices and takes no payments.
- She doesn't pretend to be a person: she introduces herself as the business's virtual assistant.
The method
Four steps, and nothing goes ahead without your approval
The timeline depends on your calendar, your line and your approvals: it is set in the quote, not here.
Configuration
The knowledge base written with you, the booking rules, the transfer cases and the confirmation messages.
Testing
Test calls, by you and your team, until the answers suit you.
Go-live
Call forwarding switched on, the dashboard open, and a review after the first few days of use.
Before deciding
Five questions that decide
Yes. Your calls are forwarded to the receptionist from your current line, following the rules you choose: all the time, outside opening hours, or when nobody picks up. Forwarding options depend on your operator: they are checked during the assessment.
Yes. She introduces herself as your business's virtual assistant at the start of the call. A customer who prefers to talk to someone can ask: the request is transferred or noted for a call-back.
Booking requires your calendar to accept a connection. This is checked tool by tool, before any promise: it is one of the first points of the assessment.
The dashboard keeps a summary of each call. Recording the conversation, if switched on, requires informing the caller at the start of the call; the retention period is agreed with you. Projexo acts as a processor and does not use this data for any other purpose.
The price list is not published yet. The assessment sets the price according to your call volume, your calendar and the languages you need.
Hear her answer
The assessment starts with a demo, then looks at your real calls: what she would handle, and what would stay with you.