We start from your workflows
How the order comes in, who enters it, where it goes, what gets counted in the evening. The tool comes afterwards.
Projexo Caisse — integrator
The POS solution suited to your trade, integrated end to end.
HORECA, Retail or Beauty: we select and integrate the software, hardware and services needed for how you actually operate.
- 3trades, 3 software solutions
- 9hardware families
- 1single point of contact
- Software at the publisher's price
- Hardware and integration on quote after audit
- Free audit
What Projexo does
We do not sell a till. We make it work in your business.
Three specialist software solutions. One integrator to hold it all together.
We choose from three solutions
Lightspeed Restaurant, ERPLY or Salonized depending on the trade. We do not publish them: we integrate them.
We supply and connect
Compatible hardware, plugged in and configured — not a list of part numbers to order yourself.
We remain responsible for the whole
A single point of contact when a printer stops responding or an update changes a screen.
Three trades, three solutions
The same mechanics, three ways of serving
Choose your trade: the challenges, the software and the configuration change with it.
HORECA
Service does not stop to wait for the till
Restaurants, cafés, bars, bakeries and fast food: everything happens between taking the order and sending it to the kitchen, at the hours when nobody has time.
- Order taking in the dining room, at the counter or at the kiosk
- Sending to the kitchen and tracking production
- Splitting and transferring bills
- Fast payment at peak times
Integrated solution Lightspeed Restaurant Published by Lightspeed. Integrated, configured and maintained by Projexo.
RETAIL
What is on the shelf must be right in the till
Shops, concept stores, grocers and stores: the catalogue, the barcodes and the stock decide how reliable everything else is.
- Product catalogue and barcodes
- Stock and restocking tracking
- Sales, returns and credit notes
- Loyalty and customer history
Integrated solution ERPLY Published by ERPLY. Integrated, configured and maintained by Projexo.
BEAUTY
The diary is the till
Salons, beauty centres, spas and barbers: the appointment, the treatment and the client record matter as much as taking payment — and product sales are grafted onto them.
- Diary and appointment booking
- Client records and treatment history
- Treatments, packages and loyalty cards
- Product sales at the counter
Integrated solution Salonized Published by Salonized. Integrated, configured and maintained by Projexo.
Projexo's role
From audit to support, eight steps under a single responsibility
Select a step to see what it covers in practice.
We watch your point of sale in operation
How the order comes in, who enters it, what goes to the kitchen or the stockroom, what gets counted in the evening. Friction points are seen on site, not on a questionnaire.
What you get out of itA map of your workflows, and the two or three places where things get stuck
Software is chosen on the trade, not on the spec sheet
Lightspeed Restaurant for HORECA, ERPLY for retail, Salonized for beauty. We also tell you when your current installation can be kept.
What you get out of itA reasoned recommendation, and what it entails
The software is linked to what you already use
Payment, ordering, e-commerce, accounting: every connection is checked before it is promised. An integration is not announced on the strength of a logo.
What you get out of itThe list of what really connects in your business
See our integrations
Compatible hardware, supplied and connected
Touchscreen terminal or iPad, printer, drawer, scanner, payment terminal. Compatible with the chosen software — this is the check nobody does for you.
What you get out of itA configuration that works together, not a list of part numbers
See the hardware
Installation is done on site
Assembling the terminal, connecting the peripherals, network, power, tests. Go-live day is planned with you, outside service hours when possible.
What you get out of itA terminal assembled, plugged in and tested
Installation and setup
Configuration is your trade put into the software
Items, treatments, menus, prices, VAT, users and rights. It is the longest and most decisive step: a badly configured till stays wrong even on good hardware.
What you get out of itA system that speaks your vocabulary
The team is trained on its own terminal
On the installed hardware, with your items and your treatments. Not a generic demonstration: the everyday actions, including the cases that cause problems.
What you get out of itA team that is self-sufficient from the first service
After go-live, the point of contact does not change
Assistance, remote maintenance, update tracking, diagnosis, call-out if needed, and onboarding of new arrivals in the team.
What you get out of itOne number, whatever device is at fault
Support and maintenance
Three specialist software solutions. One integrator to make it all work.
Hardware
A configuration, not a catalogue
The trade decides what sits on the counter. Choose yours.
Illustrative configuration — restaurant, café, bar
- Touchscreen terminal or iPad at the counter
- Payment terminal
- Thermal printer for receipts
- Production printer in the kitchen
- Cash drawer
- Handheld for taking orders in the dining room
- Self-order kiosk, in fast food
Illustrative configuration — shop, grocer, concept store
- Touchscreen terminal at the counter
- Payment terminal
- Thermal printer for receipts
- Label printer for tagging
- Barcode scanner
- Cash drawer
- Scale, for selling by weight
Illustrative configuration — salon, beauty centre, spa
- Touchscreen terminal or iPad at reception
- Payment terminal
- Thermal printer for receipts
- Cash drawer
- Barcode scanner for product sales
These configurations are indicative
The final configuration depends on the audit of your workflows, the number of terminals, the environment of the point of sale — network, power, space on the counter — and the compatibility between the chosen software and the peripherals.
Integration and connections
The POS at the centre, the rest around it
What connects depends on the chosen software. Every connection is checked before it is promised.
PaymentTerminal, contactless, mobile wallets
OrderingDining room, counter, kiosk, handheld
StockItems, restocking, stocktaking
BookingDiary and appointments, in beauty
The POSThe point where everything comes together
AccountingExport of sales and VAT
LoyaltyCustomer history and rewards
E-commerceCatalogue and online orders
ReportingFigures for the day, the month, per terminal
What we check before saying "it is connected"
That the tool exposes a usable interface, that your subscription plan gives access to it — this is often where it gets stuck — and that the necessary data can actually be read and modified. Until these three points have been checked on your installation, the connection remains an assumption, not a feature.
Installation, configuration and training
From the audit to the first service
What go-live includes, in the order it happens.
Preparing the hardware
The terminal is assembled and tested before it reaches you. Go-live day is not discovery day.
Configuration
Items, treatments, menus, prices and VAT. This is the longest part, and the one that decides whether the figures are right.
Users and rights
Who can cancel a line, open the drawer, view the figures. A till without defined rights is not a reliable till.
Connecting the peripherals
Printers, drawer, scanner, payment terminal, network. Each device is tested with the software, not just plugged in.
Data migration
Items, customers, history: carried over or imported when the original format allows it. We tell you what can be recovered before starting.
System tests
A simulated service from end to end: order, production, payment, receipt, closing. Errors are found there, not in front of a customer.
Team training
On the installed terminal, with your items. The everyday actions and the cases that cause problems.
Start-up support
The first few days, when questions come up in real situations and need an answer straight away.
After go-live
The day the printer stops responding, who do you call?
That is where the difference shows between a reseller and an integrator.
Assistance
A contact who knows your installation, not a switchboard that asks for your serial number again.
Remote maintenance
Many things are sorted out remotely, without waiting for a call-out.
Update tracking
An update can move a button or change a setting. We keep track of it so that you do not discover it in the middle of service.
Diagnosis and call-out
We first identify where the fault comes from — software, peripheral, network — before sending anyone out.
New arrivals
Teams change. New members are trained without starting from scratch.
Hours, response times and levels of intervention are defined in the support contract signed with you: they are not announced here until they are contractually agreed.
Frequently asked questions
What we are asked before changing POS
This is one of the audit questions. Printers, drawers, barcode scanners and payment terminals are often reusable; their compatibility is checked on site, model by model. Whatever is kept comes off the quote.
The product catalogue, prices and, when they can be exported, customers and history are carried over. Feasibility depends on what the old system agrees to export: this is checked at the audit, before any commitment, rather than discovered on installation day.
This is a point to deal with before installation, not after. Continuity depends on the chosen software and on your network installation. The audit establishes what remains possible without a connection, what that means for taking payment, and the answer is set out in the quote.
In France, POS software must meet the legal requirements for data inalterability, security, retention and archiving, and the corresponding certificate is issued by the software publisher. This point is checked at the audit and the certificate is handed to you. The obligations applicable in Spain are distinct and dealt with separately.
It depends on the number of terminals, the peripherals, the data migration and the number of sites. Hardware is prepared and configured off site to reduce the time during which your business is disrupted. The firm schedule is set in the quote, after the audit: we prefer a date that is kept to a general promise.
The written guides handed over during training remain yours and serve new arrivals. An additional training session can be ordered at any time: it is listed in the services price grid.
Hotline, remote maintenance and an account manager who knows your installation — not an anonymous ticket. Support is a monthly service: its price is in the grid above, and it is included in the monthly portion of the four configurations.
Three lines, separate in the quote: the software licence, billed by the publisher; support and maintenance; and equipment rented rather than bought, such as the kiosk. Purchased hardware is paid for only once.
Only the price of the software: the publisher's licence, as published by them. Hardware and Projexo integration — installation, configuration, training, support — are costed on quote after the audit of the point of sale, according to the number of terminals, the peripherals and the number of sites. The audit itself is free: see the price grid.
The Projexo Caisse WhatsApp bot takes orders and payments, then passes the order to Lightspeed: it reaches the kitchen like any other. The Projexo Digital WhatsApp bot handles customer relations — frequently asked questions, appointments, follow-ups — and is not connected to the till. They are two distinct products.
Let us start by understanding how your point of sale works.
We analyse your workflows before recommending software, hardware or a configuration.