Privacy policy

1. Data controller

Controller

Projexo Soluciones, sole trader

NIF / CIF

Z4731979X

Address

Calle Vientos del Sur, Riviera, 29649 Mijas (Málaga), Spain

Contact

info@projexo.solutions

Data protection officer

Not appointed. Any question relating to your data should be addressed to info@projexo.solutions

Appointing a data protection officer is not mandatory for all organisations. If no officer is appointed, this must be stated and the point of contact responsible for data protection matters indicated.

2. What we collect

We collect only what you send us voluntarily, and what visiting a website technically produces. No data is purchased or collected from third parties.

2.1 Through the contact form

• Required: first name and surname, telephone, email address, nature of your need.
• Optional: town or area of the project, name of the business, sector of activity, free-text message.
• Consent: tick box agreeing to be contacted again.

The message field is free text: we ask you not to include any sensitive data in it (health, opinions, trade union membership, etc.). We do not need any and do not request any.

2.2 Through the solution configurator

The answers to the configurator questions are kept in your browser only (session storage), for the duration of your visit, so that you do not lose your progress. They are sent to us only if you confirm submission of the final contact form, which uses the same fields as above.

2.3 Technically, as a result of visiting

• IP address, date and time, page visited, browser type — in the hosting provider's connection logs.

2.4 Through audience measurement, if you accept it

The site uses Google Analytics 4 to count visits and find out which pages are useful. It is loaded only if you accept it in the banner: pages viewed, duration, source, device type, country, and contact clicks (form sent, call, email, WhatsApp). Your IP address is truncated before it is recorded.

No advertising trackers, no social network pixels, no advertising profiling: Google's advertising signals are refused at all times, including after you have accepted. The details, and how to change your mind, are on the Cookies page.

3. Why, and on what legal basis

Purposes and legal bases of processing

Purpose	Legal basis
Responding to your enquiry, drawing up a diagnosis or a quote	Pre-contractual measures taken at your request (Art. 6.1.b GDPR)
Contacting you again by telephone, email or messaging	Your consent, collected via the tick box (Art. 6.1.a GDPR)
Performing the contract, if you become a customer	Performance of the contract (Art. 6.1.b GDPR)
Website security, prevention of abuse and automated submissions	Legitimate interest (Art. 6.1.f GDPR)
Accounting and tax obligations	Legal obligation (Art. 6.1.c GDPR)
Audience measurement of the site (Google Analytics 4)	Your consent, collected through the banner (Art. 6(1)(a) GDPR)

We carry out no unsolicited commercial prospecting, no automated decision-making and no profiling. Your data is neither sold, rented nor exchanged.

4. How long

• Enquiry not followed up: three years from the last contact
• Customer: for the duration of the contractual relationship, then for the applicable limitation period.
• Accounting records: the statutory retention period applicable in Spain — six years from the close of the financial year (article 30 of the Spanish Commercial Code)
• Connection logs: according to the hosting provider's policy — twelve months at most, then deletion
• Configurator answers: erased when the tab is closed.
• Audience measurement: thirteen-month cookies; data kept for fourteen months in Google Analytics, then deleted. Your choice to accept or refuse is kept for six months on your device.

5. Who receives your data

Your data is processed by the people in the company who need to know it in order to respond to your enquiry. It may be passed on to the following providers, acting as processors:

• Website hosting: Contabo GmbH, servers located in Germany (European Union)
• Form handling: carried out by our own server, hosted at Contabo GmbH in Germany — no third-party service (neither Formspree, nor EmailJS, nor equivalent) is involved
• Business email: info@projexo.solutions mailbox hosted at Contabo GmbH, Germany (European Union)
• Audience measurement: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland — only if you have accepted

Contabo GmbH is involved in hosting the site, receiving the forms and running the mailbox; its hosting terms serve as the processing agreement within the meaning of Article 28 GDPR. Google Ireland Limited is involved only in audience measurement, and only with your agreement.

Your data may also be disclosed to administrative or judicial authorities where required by law.

6. Transfers outside the European Union

As long as you have not accepted audience measurement, the site triggers no transfer of data to any third party: the fonts are served from our own domain, and no external content is embedded in the pages. Loading a page then discloses your IP address to no one other than our host.

Website hosting and form handling involve no transfer outside the European Union: the servers are located in Germany and enquiries are sent directly from our server to our business email, which is also hosted in Germany.

If you accept audience measurement, the data collected for that purpose is processed by Google Ireland Limited and may be transferred to the United States. These transfers are covered by the European Commission's standard contractual clauses and by the EU–US Data Privacy Framework, to which Google LLC is certified. Refusing in the banner, or withdrawing your agreement from the Cookies page, prevents any transfer of this kind.

7. Security

The website is served over HTTPS: data sent through the forms is encrypted in transit. Access to enquiries received is restricted to the relevant people in the company. No password or banking data is collected by this website: it offers neither user accounts nor online payment.

8. Your rights

You have the rights of access, rectification, erasure, restriction, objection and portability of your data, as well as the right to withdraw your consent at any time — such withdrawal does not affect processing already carried out.

To exercise them, write to info@projexo.solutions stating your request. Proof of identity may be requested if there is any doubt. We respond within one month, extendable by two months for complex requests.

If you are not satisfied with the response, you may lodge a complaint with the supervisory authority:

• Spain: Agencia Española de Protección de Datos (AEPD), C/ Jorge Juan 6, 28001 Madrid — aepd.es
• France: if you live in France, you may contact the CNIL — cnil.fr

9. Minors

This website is aimed at professionals. We do not knowingly collect data concerning minors. Should such data be sent to us by mistake, it would be erased on simple notification.

10. Changes

This policy may change, in particular if new tools are added to the website. Any substantial change will be indicated on this page.

Last updated: 5 September 2026