The website, the pages per service, the forms and the Google Business Profile.
Solutions for car garages
Being found, filling the workshop and keeping every request on track.
Projexo works on your visibility, appointment booking and the journey from request to payment. The workshop itself remains your tool.
The problem to solveRequests come in through several channels and get lost between the call, the quote and the handover.
VisibilityThe website, local SEO and getting in touch
OrganisationReception terminal, payment terminal, and your existing tools
Independent garages, car service centres, repair workshops, tyre specialists, body shops, and garages that also sell.
Understanding the trade
How a car garage works
Eight moments, and they do not all go through the same tool: that is precisely what needs looking at.
- Local searchA garage close to home
- Call or online requestPhone, form or message
- Appointment bookingA date, a time slot, a vehicle
- Vehicle check-inEntering the workshop, and what is noted
- Diagnosis and quoteWhat needs doing, and what it costs
- Repair workThe job, and the surprises that come with it
- PaymentWhen the vehicle is handed back
- Customer follow-upThe next service, and the reminder that goes with it
What connects, and what does not
Each step carries its real status: including the ones that do not concern us.
Payment hardware is installed and connected as anywhere else.
The channel — form, call, messaging — is decided at the audit.
Depending on what your tool can export or expose.
We assess the connection to your tool; we do not replace it.
By export or by automation, when the data is accessible.
These are trade-specific software tools. We do not supply any of them.
The three challenges
What makes the difference in this trade
Three questions, in this order: you cannot follow up an enquiry that never arrived.
Being found locally
People look for a garage nearby, often in a hurry. The Google Business Profile, the services shown and the area covered make the difference.
What we work on: Google presence, clear website, services, opening hours, service area
Turning requests into appointments
A missed call is an empty workshop slot. Following up on a request matters as much as receiving it.
What we set up: form, call, quote request, callback, request tracking
Organising reception and payment
The counter is not an ordinary till: it takes few payments, but it carries the quote and the handover.
What we install: reception terminal, payment terminal, hardware, integrations to be assessed
The Projexo answer
What we put in place
What applies to this trade: and only what applies to it.
Being found, presenting, receiving enquiries
- The garage's website and its pages per service
- Local SEO and the Google Business Profile
- Local campaigns and social media
- Forms and request tracking
- Automations, depending on the tools in place
Tools and payment
What we install at the counter — and nothing more.
- A reception terminal
- A connected payment terminal
- The hardware useful at the counter
- Connection to your existing software, after assessment
- A POS solution only if your business genuinely needs one
A possibility, not a recommendation
When the garage needs to bring together visibility, reception, payment and management tools, Projexo assesses a coordinated configuration.
What Projexo 360 isWe impose no workshop solution, and we supply none. Lightspeed, ERPLY and Salonized are not garage software: they are not offered here.
What Projexo brings
What Projexo brings
A written scope: what is part of it, and what is not.
- The audit of the journey, from the first request to the handover
- Analysis of the tools already in place
- Creation of the website and the points of contact
- Assessment of integrations, and what they genuinely allow
- Installation of the useful hardware, training and support
The aim is to reduce double entry between your tools. What can be reduced is established at the audit: we do not announce it in advance.
Let's start with the journey between the first request and the handover of the vehicle.
We look at how requests come in, what gets lost along the way, and which tools you already use.