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Solutions for a beauty salon

Get booked in advance, fill the treatment rooms, and track what has already been paid for.

A beauty salon does not simply fill a calendar: it lines up a treatment room, a therapist and a duration. And part of what it takes in — courses of treatment, packages, gift cards — is delivered weeks later.

Beauty salon supported by Projexo
The problem to solveLining up two resources, the room and the therapist, for long treatments — and keeping track of what has been paid for in advance.
On the visibility sideThe salon's website and the presentation of each treatment
On the point-of-sale sideSalonized

Understanding the trade

How a beauty salon works

Six moments, and yours is not your neighbour's: that is what decides the software and the hardware.

  1. Booking by treatmentThe chosen treatment decides the duration, not the other way round
  2. Room and therapistTwo resources to book at once
  3. Welcome and preparationFinding the previous treatment, and what had been agreed
  4. TreatmentThe craft's own time, uninterrupted
  5. PaymentA session, a course started, a gift card, or a product
  6. Next sessionWhat remains of a course only exists if it is tracked

The three challenges

Attract, turn over, follow up

Three questions, in this order: you cannot turn over what never came in.

Get booked in advance

A treatment is planned ahead. Local visibility and online booking work while you are closed.

What gets worked on: Google listing, presentation of treatments, online booking, confirmations

Fill the treatment rooms

A free room with no therapist available is worth no more than an occupied one: the two are booked together.

What gets set up: durations per treatment, resources, sequencing of appointments, reminders

Track what has been paid for in advance

Courses, packages and gift cards are paid for before they are delivered: what is still owed is either tracked, or lost.

What you read: sessions remaining, packages in progress, unused gift cards

The Projexo answer

What we put in place

Two areas of expertise and their coordination: to take together or separately.

Projexo Digital

Being found, presenting, receiving enquiries

  • The salon's website and the presentation of each treatment
  • Local SEO and the Google Business Profile
  • Photos of the place and the treatment rooms
  • Online booking, treatment by treatment
  • Confirmations and reminders before the session
Projexo Digital offers
Projexo POS

Software, hardware and organisation

  • Salonized — a calendar per room and per therapist
  • Durations set by the treatment, not by the slot
  • Courses and packages, counted down session by session
  • Gift cards, issued and found again
  • Product sales at the end of the treatment
Discover Projexo POS
Projexo 360

Both, on a single schedule

Digital gets the bookings. Salonized holds the rooms, the courses and what has already been taken in.

Projexo 360 for this trade

Each solution remains available separately: Projexo Digital alone, Projexo POS alone, or both coordinated. The 360 is a choice, never a condition.

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Everyday work in a beauty salon

Indicative configuration

A starting point, not a shopping list

What we often find in this trade: the audit will say what applies to you.

Software

Salonized

The till, product sales, online payments and gift cards appear from the Basic plan onwards: the entry plan does not include payment handling. Follow-up tools belong to the Pro plan. The plan is chosen during the audit.

Generally useful hardware

  • Reception workstation or tablet
  • Receipt printer
  • Cash drawer, connected to the printer
  • Payment terminal, separate contract

Projexo services

  • Audit of the rooms, the therapists and how they follow on
  • Setup of treatments, durations and both resources
  • Setting up courses, packages and gift cards
  • Migration of client records, depending on what can be exported
  • Team training, station by station

Options to consider

  • Online booking
  • SMS appointment reminders, billed per message by the vendor
  • Gift cards
  • Second checkout station
  • Photo shoot of the place and the treatments

This configuration is indicative. The audit determines what is useful, what can be kept and what should be set aside — and it precedes any costed proposal.

Let's build the solution around the way you work.

We start by understanding your workflows before recommending digital, software and hardware.