FAQ
Frequently asked questions
Scope, commitment, hardware, invoicing — everything we are asked before signing.
Projexo Digital brings in customers: website, SEO, social media, advertising. Projexo Caisse handles what happens once the customer has walked in: order taking, production, payment. The two offers are independent: you can take just one.
Because a digital service is the same for everyone, whereas a point of sale depends on the number of terminals, peripherals and sites to be equipped. Projexo Caisse therefore shows an indicative price, confirmed by a quote after an audit.
No, never. Many clients take only the digital offer because they already have a POS that suits them; others take only the POS because their communications are handled elsewhere. The two offers are self-contained and sold separately, with no surcharge.
That is Projexo 360: a Projexo Digital offer and a Projexo Caisse configuration combined in a single contract, at a combined price. One shared diagnosis, one coordinated schedule, one point of contact, one invoice. The price difference depends on what you compare it with: the comparison on the Projexo 360 page shows the four possible scenarios.
Yes. The Projexo 360 discount applies as soon as both are in the contract, even if the second arrives six months after the first.
The Projexo Digital one answers questions, books appointments and follows up with your customers. The Projexo Caisse one takes the order and the payment, and sends them straight into your POS. If you sell takeaway food, it is the second.
Yes. The configurator removes the building blocks you already own and recalculates the plan. We also take over an existing website to optimise it rather than redo it.
The plan continues on a monthly basis, with one month's notice for the recurring part.
No, it is invoiced directly by Meta or Google. Our fees cover the creation and management of the campaigns.
Yes, in both markets, in French, Spanish and English, with prices in euros.
Both are possible. The touchscreen POS can be bought or rented; the self-order kiosk is offered on monthly rental.
It depends on the scope. For the website, the lead time is stated by level in the price list and depends mainly on when you hand over your content. For the POS, the duration depends on the number of terminals and peripherals: it is set in the quote, after the audit. For SEO, the effects are measured in months.
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