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Solutions for a concept store & craft shop

Tell the story of every piece, and hold a stock with almost no duplicates.

A concept store does not sell a catalogue: it sells pieces, often one of a kind, often in small runs. What is told in the window has to be found again at the till.

Inside a concept store: oak tables, ceramics and textiles, counter with a tablet
The problem to solveOne-of-a-kind pieces and small runs: a stock where each reference holds few units, and a story to keep as much as a price.
On the visibility sideThe shop's website and the maker profiles
Point of saleERPLY

Understanding the trade

How a concept store & craft shop works

Six moments, and yours is not your neighbour's: that is what decides the software and the hardware.

  1. DiscoveryThrough the story, often before the window
  2. One particular pieceRarely replaceable by another
  3. The question of originWho made it, where, in how many copies
  4. At the tillWith the right price, and the right piece
  5. Stock by the unitOne sale, and the reference is gone
  6. Next pieceRestocking is not always possible

The three challenges

Attract, turn over, follow up

Three questions, in this order: you cannot turn over what never came in.

Make it known

This shop is discovered through what it tells: the pieces, the makers, the runs. That is content, not a window display.

What gets worked on: social media, maker profiles, local search, photos of the pieces

Hold the catalogue

A one-of-a-kind piece is entered once and sold once: the catalogue is built as it arrives in the shop, not afterwards.

What gets set up: references by the unit, small runs, labelling, stock intake

Track what sells

What sells fast is not always what can be restocked: buying decisions are prepared with both figures.

What you read: turnover by maker and by run, pieces that cannot be restocked

The Projexo answer

What we put in place

Two areas of expertise and their coordination: to take together or separately.

Projexo Digital

Being found, presenting, receiving enquiries

  • The shop's website and the maker profiles
  • Photos of the pieces and the small runs
  • Local SEO and the Google Business Profile
  • Social media, where the selection is told
  • Online sales, depending on the project
Projexo Digital offers
Projexo POS

Software, hardware and organisation

  • ERPLY — references by the unit and small runs
  • Labelling as pieces arrive in the shop
  • Stock decremented at the sale, not in the evening
  • Tracking by maker and by run
  • Installation, catalogue migration, training
Discover Projexo POS
Projexo 360

Both, on a single schedule

Digital makes the selection and its makers known. ERPLY holds the catalogue and the stock by the unit.

Projexo 360 for this trade

Each solution remains available separately: Projexo Digital alone, Projexo POS alone, or both coordinated. The 360 is a choice, never a condition.

Everyday work in a concept store & craft shop

Indicative configuration

A starting point, not a shopping list

What we often find in this trade: the audit will say what applies to you.

Software

ERPLY

The entry-level package published by the publisher does not include the back office: the plan is chosen at the audit, depending on the size of the catalogue and the stock requirements.

Generally useful hardware

  • Touchscreen POS
  • Label printer
  • Receipt printer and cash drawer
  • Payment terminal, separate contract

Projexo services

  • Audit of the catalogue and the runs
  • Creating or migrating references by the unit
  • Setting up labelling as pieces arrive in the shop
  • Team training

Options to consider

  • Barcode scanner
  • Online sales, depending on the project
  • Maker profiles on the website
  • Loyalty programme
  • Photo shoot of the pieces

This configuration is indicative. The audit determines what is useful, what can be kept and what should be set aside — and it precedes any costed proposal.

Let's build the solution around the way you work.

We start by understanding your workflows before recommending digital, software and hardware.